Terms & Conditions

Product Depiction

Product images are a representation of the actual product. We attempt to display product images as accurately as possible; however images may vary from the actual product. If you have any questions about any of our products please contact us by phone, email or live chat.

Inventory

We make every effort to keep our product inventory status current; however inventory levels change quickly and cannot be guaranteed. If you would like to confirm that inventory is available for immediate delivery, please contact us by phone, email or live chat.

1) TERMS

Unless otherwise agreed to in writing, payments are due in full before delivery. We accept: VISA, MASTERCARD and AMERICAN EXPRESS. Upon approval for credit, payment terms are Net 30 Days unless otherwise agreed upon. Checkers reserves the right, at its discretion to refuse credit to anyone it deems unsuitable for the privilege. Overdue accounts will automatically have their credit withdrawn until balance is paid in full. Accounts not paid within the agreed upon terms will be subject to a 2% monthly finance charge.

For assistance with invoices and payments, please contact ar@checkerscleaningsupply.com
Payment can be made by:
-Credit card
-e-Transfer
-EFT Direct Deposit
-Mailing a cheque to Checkers Head Office, 2371 Scanlan Street, London ON, N5W 6G9

2) ORDERING

There are four easy ways to order from Checkers:

1. Shop Online: checkerscleaningsupply.com
2. Telephone: 1-800-265-5756
3. Email: order@checkerscleaningsupply.com
4. Fax: 1-844-229-0832

3) PRICING

Unless otherwise agreed upon in writing, all pricing is subject to change without notice. Please contact our order desk for confirmed pricing.

4) MINIMUM ORDER

Checkers Cleaning Supply does not have a minimum order. Orders less than $350 will be subject to a shipping and handling fee of $18.00, which is applicable to Checkers service area only. This does not apply for walk-in trade counter orders or pick up orders.

5) SALES TAX

Checkers is required by law to add the appropriate current tax rate to all invoice sub-totals within the Province of Ontario.

6) DELIVERY

All orders submitted before 4:00pm, will be shipped within 48 business hours, subject to conditions outside of our control. Orders submitted after 4:00 pm will be processed the following business day.

7) RETURN / REFUND POLICY

Returns
At Checkers Cleaning Supply, we are committed to your full satisfaction and offer a 90-day return policy on our stocked products, subject to conditions as explained below. To begin a return, please contact our Customer Care Team.

Within 30 Days of the Invoice Date:
All stocked items may be returned within 30 days of the invoice date. If you are unhappy with the product or it did not work as expected, a full refund will be issued in the form of an in-store credit to your account.

Within 90 Days of the Invoice Date:
Unopened stocked items that are in original packaging may be returned and will be subject to a 25% restocking fee. A refund will be made in the form of an in-store credit to your account. Items that have been used, opened, or not in original condition, no longer qualify for a return and/or credit.

Final Sale and Special-Order Items:
Orders for final sale or special-order items cannot be cancelled or returned, and do not qualify for a refund. These items will be noted on the order confirmation and invoice.

8) DAMAGE/SHORTAGE CLAIMS

Our team takes great care in filling, checking and packaging your order. In the event of loss or damage, please note such on the delivery receipt and obtain an inspection report from the freight carrier immediately. It is the responsibility of the consignee to do a piece count before receiving and signing for any product and file any damage or missing claims with the carrier promptly after inspection. Claims must be filed within 3 days of receipt of shipment. For assistance, please contact our Customer Service Department at: 1-800-265-5756.

9) WASTE & DISPOSAL POLICY

Checkers will pick up and dispose of waste from a customer upon request. The waste can only be packaging from products purchased from Checkers (example: drums, cubes, skids etc.). There will be a $50.00 Disposal Fee for any waste returned to Checkers from any customer.  For Empty Plastic Drums Specifically,  the charge is $15.00 per drum.

10) SAME DAY PICK UP POLICY

Same day pick-up of an order is available at Checkers’ head office at 2371 Scanlan Street, London ON. Same day pick up is not available for online orders; please call Checkers office.

Shipping Terms and Delivery Fee Guidelines

• Checkers offers free delivery within Checkers Service Area for orders of $350 or more. Checkers Service Area is determined by postal code listing below; the map provided is only an illustration of the approximate area included.
• Any delivery to locations outside of Checkers Service Area will be charged a delivery fee of 20% of the subtotal for the order.
• Canadian locations available for delivery include: AB, BC, MB, NL, NS, ON ,PE, QC, SK. For service in NT, NU, YT, please contact our office directly as online ordering is not available and these regions are subject to alternate delivery terms and fees.
• Checkers reserves the right to charge freight and handling fees including, without limitation, fees for small orders, special handling and deliveries outside our normal shipping area (refer to service area map for exact boundaries).
• For any same day or next day deliveries, please contact our office before 10:00AM. A minimum charge of $49.99 will be applied for same day delivery and $29.99 for next day delivery. Same day and next day delivery is not available through online ordering. For large orders or locations outside our service area, please contact our team for a quote.
• The following postal code regions are in Checkers Service Area:

L0J	L4Z	L6S	L9C	N2J	N5H
L0P	L5A	L6T	L9G	N2K	N5L
L1S	L5B	L6V	L9H	N2L	N5P
L1T	L5C	L6W	L9K	N2M	N5R
L1V	L5E	L6X	L9T	N2N	N5V
L1W	L5G	L6Y	M (All)	N2P	N5W
L1X	L5H	L6Z	N0B	N2R	N5X
L1Y	L5J	L7A	N0E	N2T	N5Y
L1Z	L5K	L7G	N0J	N2V	N5Z
L3P	L5L	L7J	N0L	N3A	N6A
L3R	L5M	L7L	N0M	N3B	N6B
L3S	L5N	L7M	N0P	N3C	N6C
L3T	L5P	L7N	N0N	N3E	N6E
L3X	L5R	L7P	N1C	N3H	N6G
L3Y	L5S	L7R	N1E	N3L	N6H
L4A	L5T	L7S	N1G	N3P	N6J
L4B	L5V	L7T	N1H	N3R	N6K
L4C	L5W	L8H	N1K	N3S	N6L
L4E	L6A	L8K	N1L	N3T	N6M
L4G	L6B	L8L	N1M	N3V	N6N
L4H	L6C	L8M	N1P	N3Y	N6P
L4J	L6E	L8N	N1R	N4B	N7G
L4K	L6G	L8P	N1S	N4G	N7L
L4L	L6H	L8R	N1T	N4S	N7M
L4S	L6J	L8S	N2A	N4T	N7S
L4T	L6K	L8T	N2B	N4V	N7T
L4V	L6L	L8V	N2C	N4X	N7V
L4W	L6M	L8W	N2E	N4Z	N7W
L4X	L6P	L9A	N2G	N5A	N7X
L4Y	L6R	L9B	N2H	N5C	N8A