Product Depiction
Product images are a representation of the actual product. We attempt to display product images as accurately as possible; however images may vary from the actual product. If you have any questions about any of our products please contact us by phone, email or live chat.
Inventory
We make every effort to keep our product inventory status current; however inventory levels change quickly and cannot be guaranteed. If you would like to confirm that inventory is available for immediate delivery, please contact us by phone, email or live chat.
1) TERMS
Unless otherwise agreed to in writing, payments are due in full before delivery. We accept: VISA, MASTERCARD and AMERICAN EXPRESS. Upon approval for credit, payment terms are Net 30 Days unless otherwise agreed upon. Armorex reserves the right, at its discretion to refuse credit to anyone it deems unsuitable for the privilege. Overdue accounts will automatically have their credit withdrawn until balance is paid in full. Accounts not paid within the agreed upon terms will be subject to a 2% monthly finance charge.
For assistance with invoices and payments, please contact [email protected]
Payment can be made by:
-Credit card
-e-Transfer
-EFT Direct Deposit
-Mailing a cheque to Armorex Head Office, 2371 Scanlan Street, London ON, N5W 6G9
2) ORDERING
There are four easy ways to order from Armorex:
- Shop Online: www.armorex.com
- Telephone: 1-800-265-5756
- Email: [email protected]
- Fax: 1-844-229-0832
3) PRICING
Unless otherwise agreed upon in writing, all pricing is subject to change without notice. Please contact our order desk for confirmed pricing.
4) MINIMUM ORDER
Armorex does not have a minimum order. Orders less than $350 will be subject to a shipping and handling fee of $18.00, which is applicable to Armorex service area only. This does not apply for walk-in trade counter orders or pick up orders.
5) SALES TAX
Armorex is required by law to add the appropriate current tax rate to all invoice sub-totals within the Province of Ontario.
6) DELIVERY
All orders submitted before 2:00pm, will be shipped within 48 business hours, subject to conditions outside of our control. Orders submitted after 2:00 pm will be processed the following business day.
7) RETURN / REFUND POLICY
Returns
At Armorex, we are committed to your full satisfaction and offer a 90-day return policy on our stocked products, subject to conditions as explained below. To begin a return, please contact our Customer Care Team.
Within 30 Days of the Invoice Date:
All stocked items may be returned within 30 days of the invoice date. If you are unhappy with the product or it did not work as expected, a full refund will be issued in the form of an in-store credit to your account.
Within 90 Days of the Invoice Date:
Unopened stocked items that are in original packaging may be returned and will be subject to a 25% restocking fee. A refund will be made in the form of an in-store credit to your account. Items that have been used, opened, or not in original condition, no longer qualify for a return and/or credit.
Final Sale and Special-Order Items:
Orders for final sale or special-order items cannot be cancelled or returned, and do not qualify for a refund. These items will be noted on the order confirmation and invoice.
8) DAMAGE/SHORTAGE CLAIMS
Our team takes great care in filling, checking and packaging your order. In the event of loss or damage, please note such on the delivery receipt and obtain an inspection report from the freight carrier immediately. It is the responsibility of the consignee to do a piece count before receiving and signing for any product and file any damage or missing claims with the carrier promptly after inspection. Claims must be filed within 3 days of receipt of shipment. For assistance, please contact our Customer Service Department at: 1-800-265-5756.
9) WASTE & DISPOSAL POLICY
Armorex will pick up and dispose of waste from a customer upon request. The waste can only be packaging from products purchased from Armorex (example: drums, cubes, skids etc.). There will be a $50.00 Disposal Fee for any waste returned to Armorex from any customer. For Empty Plastic Drums Specifically, the charge is $15.00 per drum.
10) SAME DAY PICK UP POLICY
Same day pick-up of an order is available at Armorex head office at 2371 Scanlan Street, London ON. Same day pick up is not available for online orders; please call Armorex office.
Shipping Terms and Delivery Fee Guidelines
- Armorex offers free delivery within Armorex Service Area for orders of $350 or more. Armorex Service Area is determined by postal code listing below; the map provided is only an illustration of the approximate area included.
- Any delivery to locations outside of Armorex Service Area will be charged a delivery fee of 20% of the subtotal for the order.
- Canadian locations available for delivery include: AB, BC, MB, NL, NS, ON ,PE, QC, SK. For service in NT, NU, YT, please contact our office directly as online ordering is not available and these regions are subject to alternate delivery terms and fees.
- Armorex reserves the right to charge freight and handling fees including, without limitation, fees for small orders, special handling and deliveries outside our normal shipping area (refer to service area map for exact boundaries).
- For any same day or next day deliveries, please contact our office before 10:00AM. A minimum charge of $49.99 will be applied for same day delivery and $29.99 for next day delivery. Same day and next day delivery is not available through online ordering. For large orders or locations outside our service area, please contact our team for a quote.
- The following postal code regions are in Armorex Service Area:
| L0J | L4Z | L6S | L9C | N2J | N5H |
| L0P | L5A | L6T | L9G | N2K | N5L |
| L1S | L5B | L6V | L9H | N2L | N5P |
| L1T | L5C | L6W | L9K | N2M | N5R |
| L1V | L5E | L6X | L9T | N2N | N5V |
| L1W | L5G | L6Y | M (All) | N2P | N5W |
| L1X | L5H | L6Z | N0B | N2R | N5X |
| L1Y | L5J | L7A | N0E | N2T | N5Y |
| L1Z | L5K | L7G | N0J | N2V | N5Z |
| L3P | L5L | L7J | N0L | N3A | N6A |
| L3R | L5M | L7L | N0M | N3B | N6B |
| L3S | L5N | L7M | N0P | N3C | N6C |
| L3T | L5P | L7N | N0N | N3E | N6E |
| L3X | L5R | L7P | N1C | N3H | N6G |
| L3Y | L5S | L7R | N1E | N3L | N6H |
| L4A | L5T | L7S | N1G | N3P | N6J |
| L4B | L5V | L7T | N1H | N3R | N6K |
| L4C | L5W | L8H | N1K | N3S | N6L |
| L4E | L6A | L8K | N1L | N3T | N6M |
| L4G | L6B | L8L | N1M | N3V | N6N |
| L4H | L6C | L8M | N1P | N3Y | N6P |
| L4J | L6E | L8N | N1R | N4B | N7G |
| L4K | L6G | L8P | N1S | N4G | N7L |
| L4L | L6H | L8R | N1T | N4S | N7M |
| L4S | L6J | L8S | N2A | N4T | N7S |
| L4T | L6K | L8T | N2B | N4V | N7T |
| L4V | L6L | L8V | N2C | N4X | N7V |
| L4W | L6M | L8W | N2E | N4Z | N7W |
| L4X | L6P | L9A | N2G | N5A | N7X |
| L4Y | L6R | L9B | N2H | N5C | N8A |
