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Terms & Conditions

Product Depiction

Product images are a representation of the actual product. We attempt to display product images as accurately as possible; however images may vary from the actual product. If you have any questions about any of our products please contact us by phone, email or live chat.

Inventory

We make every effort to keep our product inventory status current; however inventory levels change quickly and cannot be guaranteed. If you would like to confirm that inventory is available for immediate delivery, please contact us by phone, email or live chat.

1) TERMS

Unless otherwise agreed to in writing, payments are due in full before delivery. We accept: VISA, MASTERCARD and AMERICAN EXPRESS. Upon approval for credit, payment terms are Net 30 Days unless otherwise agreed upon. Checkers reserves the right, at its discretion to refuse credit to anyone it deems unsuitable for the privilege. Overdue accounts will automatically have their credit withdrawn until balance is paid in full. Accounts not paid within the agreed upon terms will be subject to a 2% monthly finance charge.

For assistance with invoices and payments, please contact ar@checkerscleaningsupply.com
Payment can be made by:
-Credit card
-e-Transfer
-EFT Direct Deposit
-Mailing a cheque to Checkers Head Office, 2371 Scanlan Street, London ON, N5W 6G9

2) ORDERING

There are four easy ways to order from Checkers:

  1. Shop Online: checkerscleaningsupply.com
  2. Telephone: 1-800-265-5756
  3. Email: order@checkerscleaningsupply.com
  4. Fax: 1-844-229-0832

3) PRICING

Unless otherwise agreed upon in writing, all pricing is subject to change without notice. Please contact our order desk for confirmed pricing.

4) MINIMUM ORDER

Checkers Cleaning Supply does not have a minimum order. Orders less than $150 will be subject to an order processing fee of $9.99.  This does not apply for walk-in trade counter orders or pick up orders.

5) SALES TAX

Checkers is required by law to add the appropriate current tax rate to all invoice sub-totals within the Province of Ontario.

6) DELIVERY

All orders submitted before 4:00pm, will be shipped within 48 business hours, subject to conditions outside of our control. Orders submitted after 4:00 pm will be processed the following business day.

7) RETURN / REFUND POLICY

A stock product may be returned within 30 days of receipt and must be in saleable condition for full refund. A return made after 30 days of receipt will be subject to inspection before refund is made and will be subject to a minimum 25% restocking fee. Special order items and/or custom-imprinted products are non-cancelable and non-returnable except for defective quality or workmanship. Please contact our Order Desk @ 1-800-265-5756 for any further clarifications.

*All orders for sanitizing, disinfecting and skin care products are NOT cancellable and NOT returnable. This includes, but is not limited to, hand soap, hand sanitizers, disinfecting/sanitizing chemicals, wipes and all related dispensers.

For any approved returns with valid receipt, a refund will be granted as:

  1. Cash if your purchase was made with cash
  2. A credit to your debit/credit card if your purchase was made with a debit/credit card
  3. In-store credit for any purchases made on account

8) DAMAGE/SHORTAGE CLAIMS

Our team takes great care in filling, checking and packaging your order. In the event of loss or damage, please note such on the delivery receipt and obtain an inspection report from the freight carrier immediately. It is the responsibility of the consignee to do a piece count before receiving and signing for any product and file any damage or missing claims with the carrier promptly after inspection. Claims must be filed within 3 days of receipt of shipment. For assistance, please contact our Customer Service Department at: 1-800-265-5756.

9) WASTE & DISPOSAL POLICY

Checkers will pick up and dispose of waste from a customer upon request. The waste can only be packaging from products purchased from Checkers (example: drums, cubes, skids etc.). There will be a $29.97 Disposal Fee for any waste returned to Checkers from any customer.  For Empty Plastic Drums Specifically,  the charge is $29.97 per 4 drums.

10) SAME DAY PICK UP POLICY

Same day pick-up of an order is available at Checkers’ head office at 2371 Scanlan Street, London ON within the following guidelines:

  • Call before 11 am – Pick up after 2 pm
  • Call after 11 am – Pick up next day after 2 pm
  • Same day pick  up is not available for online orders; please call Checkers office.

Shipping Terms and Delivery Fee Guidelines

  • Checkers offers free delivery within Checkers Service Area. Checkers Service Area is determined by postal code listing below; the map provided is only an illustration of the approximate area included. Please note delivery to residential addresses is not available.
  • Any delivery to locations outside of Checkers Service Area will be charged a delivery fee of 10% of the subtotal for the order.
  • Canadian locations available for delivery include: AB, BC, MB, NL, NS, ON ,PE, QC, SK. For service in NT, NU, YT, please contact our office directly as online ordering is not available and these regions are subject to alternate delivery terms and fees.
  • Checkers reserves the right to charge freight and handling fees including, without limitation, fees for small orders, special handling and deliveries outside our normal shipping area (refer to service area map for exact boundaries).
  • For any rush or same day deliveries, orders must be placed by contacting our office before 12:00pm and a minimum charge of $29.99 will be applied to the order. Rush and same day delivery is not available through online ordering. Charges may vary depending on order size and location.
  • The following postal code regions are in Checkers Service Area:
L0J L4Z L6S L9C N2J N5H
L0P L5A L6T L9G N2K N5L
L1S L5B L6V L9H N2L N5P
L1T L5C L6W L9K N2M N5R
L1V L5E L6X L9T N2N N5V
L1W L5G L6Y M (All) N2P N5W
L1X L5H L6Z N0B N2R N5X
L1Y L5J L7A N0E N2T N5Y
L1Z L5K L7G N0J N2V N5Z
L3P L5L L7J N0L N3A N6A
L3R L5M L7L N0M N3B N6B
L3S L5N L7M N0P N3C N6C
L3T L5P L7N N0N N3E N6E
L3X L5R L7P N1C N3H N6G
L3Y L5S L7R N1E N3L N6H
L4A L5T L7S N1G N3P N6J
L4B L5V L7T N1H N3R N6K
L4C L5W L8H N1K N3S N6L
L4E L6A L8K N1L N3T N6M
L4G L6B L8L N1M N3V N6N
L4H L6C L8M N1P N3Y N6P
L4J L6E L8N N1R N4B N7G
L4K L6G L8P N1S N4G N7M
L4L L6H L8R N1T N4S N7S
L4S L6J L8S N2A N4T N7T
L4T L6K L8T N2B N4V N7V
L4V L6L L8V N2C N4X N7W
L4W L6M L8W N2E N4Z N7X
L4X L6P L9A N2G N5A N8A
L4Y L6R L9B N2H N5C
Same day map