Product images are a representation of the actual product. We attempt to display product images as accurately as possible; however images may vary from the actual product. If you have any questions about any of our products please contact us by phone, email or live chat.
We make every effort to keep our product inventory status current; however inventory levels change quickly and cannot be guaranteed. If you would like to confirm that inventory is available for immediate delivery, please contact us by phone, email or live chat.
Unless otherwise agreed to in writing, payments are due in full before delivery. We accept: VISA, MASTERCARD and AMERICAN EXPRESS. Upon approval for credit, payment terms are Net 30 Days unless otherwise agreed upon. Checkers reserves the right, at its discretion to refuse credit to anyone it deems unsuitable for the privilege. Overdue accounts will automatically have their credit withdrawn until balance is paid in full. Accounts not paid within the agreed upon terms will be subject to a 2% monthly finance charge.
There are four easy ways to order from Checkers:
- Shop Online: checkerscleaningsupply.com
- Telephone: 1-800-265-5756
- Email: firstname.lastname@example.org
- Fax: 1-844-229-0832
Unless otherwise agreed upon in writing, all pricing is subject to change without notice. Please contact our order desk for confirmed pricing.
4) NO MINIMUM ORDER
Checkers Cleaning Supply offers No Minimum Order to all clients who wish to purchase products whether pick up or delivery.
5) SALES TAX
Checkers is required by law to add the appropriate current tax rate to all invoice sub-totals within the Province of Ontario.
Orders submitted before 3:00pm, will be delivered within 48 business hours, subject to conditions outside of our control. Orders submitted after 3:00 pm will be processed the following business day.
*All orders for sanitizing, disinfecting and skin care products have approximately a 3 week lead time. This includes, but is not limited to, hand soap, hand sanitizer, disinfecting/sanitizing chemicals, wipes and all related dispensers. Delivery dates for these products cannot be guaranteed.
7) RETURN / REFUND POLICY
A stock product may be returned within 30 days of receipt and must be in saleable condition for full refund. A return made after 30 days of receipt will be subject to inspection before refund is made and will be subject to a minimum 25% restocking fee. Special order items and/or custom-imprinted products are non-cancelable and non-returnable except for defective quality or workmanship. Please contact our Order Desk @ 1-800-265-5756 for any further clarifications.
*All orders for sanitizing, disinfecting and skin care products are NOT cancellable and NOT returnable. This includes, but is not limited to, hand soap, hand sanitizers, disinfecting/sanitizing chemicals, wipes and all related dispensers.
For any approved returns with valid receipt, a refund will be granted as:
- Cash if your purchase was made with cash
- A credit to your debit/credit card if your purchase was made with a debit/credit card
- In-store credit for any purchases made on account
8) DAMAGE/SHORTAGE CLAIMS
Our team takes great care in filling, checking and packaging your order. In the event of loss or damage, please note such on the delivery receipt and obtain an inspection report from the freight carrier immediately. It is the responsibility of the consignee to do a piece count before receiving and signing for any product and file any damage or missing claims with the carrier promptly after inspection. Claims must be filed within 3 days of receipt of shipment. For assistance, please contact our Customer Service Department at: 1-800-265-5756.
9) WASTE & DISPOSAL POLICY
Checkers will pick up and dispose of waste from a customer upon request. The waste can only be packaging from products purchased from Checkers (example: drums, cubes, skids etc.). There will be a $29.97 Disposal Fee for any waste returned to Checkers from any customer.
10) SAME DAY PICK UP POLICY
Same day pick-up of an order is available at Checkers’ head office at 2371 Scanlan Street, London ON within the following guidelines:
- Call before 11 am – Pick up after 1 pm
- Call before 1 pm – Pick up between 4-5 pm
- Call after 1 pm – Pick up next day after 7 am
- Same day pick up is not available for online orders; please call Checkers office.
Shipping Terms and Delivery Fee Guidelines
- Checkers offers free delivery within Checkers Service Area. Checkers Service Area is determined by postal code listing below; the map provided is only an illustration of the approximate area included.
- Any delivery to locations outside of Checkers Service Area will be charged a delivery fee of 10% of the subtotal for the order.
- Canadian locations available for delivery include: AB, BC, MB, NL, NS, ON ,PE, QC, SK. For service in NT, NU, YT, please contact our office directly as online ordering is not available and these regions are subject to alternate delivery terms and fees.
- Checkers reserves the right to charge freight and handling fees including, without limitation, fees for small orders, special handling and deliveries outside our normal shipping area (refer to service area map for exact boundaries).
- For any rush or same day deliveries, orders must be placed by contacting our office before 12:00pm and a minimum charge of $29.97 will be applied to the order. Rush and same day delivery is not available through online ordering. Charges may vary depending on order size and location.
- The following postal code regions are in Checkers Service Area: