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Terms & Conditions

Product Depiction

Product images are a representation of the actual product. We attempt to display product images as accurately as possible; however images may vary from the actual product. If you have any questions about any of our products please contact us by phone, email or live chat.

Inventory

We make every effort to keep our product inventory status current; however inventory levels change quickly and cannot be guaranteed. If you would like to confirm that inventory is available for immediate delivery, please contact us by phone, email or live chat.

1) TERMS

Unless otherwise agreed to in writing, payments are due in full before delivery. We accept: VISA, MASTERCARD and AMERICAN EXPRESS. Upon approval for credit, payment terms are Net 30 Days unless otherwise agreed upon. Checkers reserves the right, at its discretion to refuse credit to anyone it deems unsuitable for the privilege. Overdue accounts will automatically have their credit withdrawn until balance is paid in full. Accounts not paid within the agreed upon terms will be subject to a 2% monthly finance charge.

2) ORDERING

There are four easy ways to order from Checkers:

  1. Shop Online: checkerscleaningsupply.com
  2. Telephone: 1-800-265-5756
  3. Email: order@checkerscleaningsupply.com
  4. Fax: 1-844-229-0832

3) PRICING

Unless otherwise agreed upon in writing, all pricing is subject to change without notice. Please contact our order desk for confirmed pricing.

4) NO MINIMUM ORDER

Checkers Cleaning Supply offers No Minimum Order to all clients who wish to purchase products whether pick up or delivery.

5) SALES TAX

Checkers is required by law to add the appropriate current tax rate to all invoice sub-totals within the Province of Ontario.

6) DELIVERY

All orders submitted before 3:00pm, will be delivered within 48 business hours, subject to conditions outside of our control. Orders submitted after 3:00 pm will be processed the following business day.

7) RETURN / REFUND POLICY

A stock product may be returned within 30 days of receipt and must be in saleable condition for full refund. A return made after 30 days of receipt will be subject to inspection before refund is made and will be subject to a minimum 25% restocking fee. Special order items and/or custom-imprinted products are non-cancelable and non-returnable except for defective quality or workmanship. Please contact our Order Desk @ 1-800-265-5756 for any further clarifications.

For any approved returns with valid receipt, a refund will be granted as:

  1. Cash if your purchase was made with cash
  2. A credit to your debit/credit card if your purchase was made with a debit/credit card
  3. In-store credit for any purchases made on account

8) DAMAGE/SHORTAGE CLAIMS

Our team takes great care in filling, checking and packaging your order. In the event of loss or damage, please note such on the delivery receipt and obtain an inspection report from the freight carrier immediately. It is the responsibility of the consignee to do a piece count before receiving and signing for any product and file any damage or missing claims with the carrier promptly after inspection. Claims must be filed within 3 days of receipt of shipment. For assistance, please contact our Customer Service Department at: 1-800-265-5756.

9) WASTE & DISPOSAL POLICY

Checkers will pick up and dispose of waste from a customer upon request. The waste can only be packaging from products purchased from Checkers (example: drums, cubes, skids etc.). There will be a $29.97 Disposal Fee for any waste returned to Checkers from any customer.

10) SAME DAY PICK UP POLICY

Same day pick-up of an order is available at Checkers’ head office at 2371 Scanlan Street, London ON within the following guidelines:

  • Call before 11 am – Pick up after 1 pm
  • Call before 1 pm – Pick up between 4-5 pm
  • Call after 1 pm – Pick up next day after 7 am
  • Same day pick  up is not available for online orders; please call Checkers office.

Shipping Terms and Delivery Fee Guidelines

  • Checkers offers free delivery within Checkers Service Area. Checkers Service Area is determined by postal code listing below; the map provided is only an illustration of the approximate area included.
  • Any delivery to locations outside of Checkers Service Area will be charged a delivery fee of 10% of the subtotal for the order.
  • Canadian locations available for delivery include: AB, BC, MB, NL, NS, ON ,PE, QC, SK. For service in NT, NU, YT, please contact our office directly as online ordering is not available and these regions are subject to alternate delivery terms and fees.
  • Checkers reserves the right to charge freight and handling fees including, without limitation, fees for small orders, special handling and deliveries outside our normal shipping area (refer to service area map for exact boundaries).
  • For any rush or same day deliveries, orders must be placed by contacting our office before 12:00pm and a minimum charge of $29.97 will be applied to the order. Rush and same day delivery is not available through online ordering. Charges may vary depending on order size and location.
  • The following postal code regions are in Checkers Service Area:
L0J L4Y L6P L8W N2E N4V
L0P L4Z L6R L9A N2G N4X
L1S L5A L6S L9B N2H N4Z
L1T L5B L6T L9C N2J N5A
L1V L5C L6V L9G N2K N5C
L1W L5E L6W L9H N2L N5H
L1X L5G L6X L9K N2M N5L
L1Y L5H L6Y L9T N2N N5P
L1Z L5J L6Z M (All) N2P N5R
L3P L5K L7A N0B N2R N5V
L3R L5L L7G N0E N2T N5W
L3S L5M L7J N0J N2V N5X
L3T L5N L7L N0L N3A N5Y
L3X L5P L7M N0M N3B N5Z
L3Y L5R L7N N1C N3C N6A
L4A L5S L7P N1E N3E N6B
L4B L5T L7R N1G N3H N6C
L4C L5V L7S N1H N3L N6E
L4E L5W L7T N1K N3P N6G
L4G L6A L8H N1L N3R N6H
L4H L6B L8K N1M N3S N6J
L4J L6C L8L N1P N3T N6K
L4K L6E L8M N1R N3V N6L
L4L L6G L8N N1S N3Y N6M
L4S L6H L8P N1T N4B N6N
L4T L6J L8R N2A N4G N6P
L4V L6K L8S N2B N4S N7G
L4W L6L L8T N2C N4T
L4X L6M L8V

Same day map